How It Works
From scan to doorstep — here's exactly what happens when you order a retainer through RFL.
Your Retainer, Step by Step
Your Doctor Takes a 5-Minute Digital Scan
Your orthodontist captures a quick intraoral scan of your teeth — no goopy impressions, no discomfort. Most patients already have a scan on file from their treatment. The whole process takes under 5 minutes.
Scan Stored on HIPAA-Compliant Servers
Your digital scan is stored securely on HIPAA-compliant servers. It stays on file permanently, so when you need a replacement retainer down the road, we already have everything we need. No repeat visits, no re-scanning.
We Route to the Best Lab for Your Doctor's Specs
Every orthodontist has specific preferences for retainer materials, thickness, and design. When you place an order, our system automatically routes your scan to the certified lab that matches your doctor's exact specifications. No guesswork, no generic one-size-fits-all.
Custom Retainer Manufactured
Your retainer is custom-built by a certified, USA-based lab using BPA-free materials. It's manufactured to your doctor's exact specifications — the same quality you'd get from an in-office retainer, without the office visit.
Shipped to Your Door in 5-7 Business Days
Your finished retainer ships directly to you. No office pickup, no scheduling. And every retainer is backed by our 30-Day Fit Guarantee — if it doesn't fit, we'll remake it free of charge.
Why It Costs Less
Your orthodontist's time is valuable — and expensive. A typical retainer appointment uses 20-30 minutes of chair time at $300-500/hour. Add in staff, overhead, and office costs, and most of what you're paying for has nothing to do with the retainer itself.
We remove the doctor's chair time from the equation entirely. Your doctor provides the scan once. Our labs build the retainer. You get the same quality — manufactured to your doctor's exact specifications — at a fraction of the cost.
Ready to Get Started?
Browse our retainer options or learn about Smile Protection Plan membership.